Welcome to ClientFlow. These Terms of Service ("Terms") govern your download, access to, and use of the ClientFlow application (the "App"). By using the App, you agree to these Terms and acknowledge the Privacy Policy.
You must be at least 18 years old and legally capable of entering into a binding agreement to use ClientFlow. If you use the App for a business or organization, you confirm that you have authority to accept these Terms on its behalf. If you do not agree, do not use the App.
ClientFlow is an appointment, client, and business-record management tool for independent service professionals. Depending on your device, region, App version, and access level, the App may allow you to:
Features may be added, changed, limited, or discontinued. ClientFlow is not a medical-record system, payment processor, accounting platform, or emergency service.
ClientFlow is licensed, not sold. Subject to these Terms, you receive a limited, personal, non-exclusive, non-transferable, and revocable license to use the App on Apple-branded devices that you own or control, as permitted by the App Store Usage Rules.
These Terms supplement the Apple Standard Licensed Application End User License Agreement ("Apple Standard EULA"). Apple is not responsible for providing maintenance or support for ClientFlow. To the extent required by the Apple Standard EULA, Apple and its subsidiaries are third-party beneficiaries of these Terms.
ClientFlow does not require a separate ClientFlow account. Your Apple Account may be used by Apple for App Store purchases, iCloud Drive, iCloud Keychain, and related device services. We do not receive or store your Apple Account password.
You are responsible for securing your device, device passcode, Apple Account, and iCloud settings. Loss of access to your device, Apple Account, or iCloud Keychain may prevent access to backups.
Client and appointment records you enter are stored locally on your device. ClientFlow does not operate a server that stores your client database. If you enable iCloud backup, encrypted backup files are stored in your personal iCloud account and processed by Apple.
You retain ownership of the content you enter. You grant ClientFlow only the limited permission needed to process that content on your device and through features you deliberately use, such as backup, export, reminders, reports, or sharing.
Limited technical, usage, and purchase information is processed through Firebase and RevenueCat as explained in the Privacy Policy. Client and appointment content—including names, phone numbers, notes, exact dates, service names, and prices—is not intentionally sent to those analytics or purchase services.
ClientFlow backup is a recovery feature, not continuous multi-device synchronization. Automatic and manually created backups stored by the App are encrypted before storage using AES-GCM. When iCloud backup is enabled, the encryption key is stored as a synchronizable Keychain item so it can become available through iCloud Keychain on your devices.
Backup availability depends on your device, available storage, Apple Account, iCloud Drive, iCloud Keychain, network connection, and Apple services. You are responsible for confirming that recent backups exist and can be restored. We cannot recover your data or encryption key for you.
A JSON file you manually export for sharing is not automatically encrypted. It may contain client and appointment information. You are responsible for protecting exported files and sharing them only with trusted recipients through secure channels.
Some features require Premium access. Available plans, billing periods, prices, currencies, introductory offers, and trial eligibility are displayed in the App before purchase and may vary by country or Apple Account.
Subscriptions are billed to your Apple Account and automatically renew unless cancelled at least 24 hours before the end of the current billing period. Your account may be charged for renewal within 24 hours before that period ends. You can manage or cancel a subscription in your Apple Account subscription settings.
Deleting the App does not cancel a subscription. Free trials are available only when shown and when Apple determines that your account is eligible. Purchases and refunds are processed by Apple and are subject to App Store rules. RevenueCat is used to validate purchase and entitlement status.
You are responsible for the accuracy, legality, and appropriateness of all information you enter. If you store information about clients or other people, you are responsible for providing any required notices, obtaining any required consent or other lawful basis, honoring their rights, and complying with privacy, consumer-protection, tax, professional, and record-keeping laws that apply to your business.
You are also responsible for device security, backup verification, exported files, appointment communications, and business decisions based on information shown by the App.
You agree not to:
The App relies on services provided by Apple, Google Firebase, and RevenueCat. Their availability and processing are governed by their own terms and policies. We are not responsible for outages, changes, or acts of third-party services beyond our reasonable control.
When you choose to send an SMS reminder, export a file, or share a report, the destination app, mobile carrier, recipient, or sharing service may process that content under its own terms. Review information before sending it.
ClientFlow, including its software, design, branding, and original content, is owned by the ClientFlow developer or its licensors and is protected by applicable intellectual-property laws. These Terms do not transfer ownership of the App or its intellectual property to you.
To the fullest extent permitted by law, ClientFlow is provided "as is" and "as available," without express or implied warranties. We do not guarantee uninterrupted operation, error-free calculations, permanent data availability, compatibility with every device or future operating system, or that every reminder will be delivered.
Income figures, charts, reports, and conversion metrics are organizational estimates based on the data you enter. They are not accounting, tax, legal, medical, or financial advice and should not be treated as official financial records without independent verification.
Nothing in these Terms excludes warranties or consumer rights that cannot lawfully be excluded.
To the fullest extent permitted by applicable law, the ClientFlow developer will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of data, revenue, profits, goodwill, clients, or business opportunities arising from use of or inability to use the App.
Where liability cannot be excluded, it is limited to the greater of the amount you paid for ClientFlow during the 12 months before the event giving rise to the claim or USD 50. This limitation does not apply where prohibited by law, including liability that cannot be limited under applicable consumer law.
You may stop using ClientFlow at any time. Deleting the App removes its local data but does not automatically delete iCloud backups, analytics records, RevenueCat purchase records, or cancel an active subscription.
Your right to use the App may end if you materially violate these Terms. Provisions concerning ownership, responsibility, disclaimers, liability, and disputes survive termination where their nature requires it.
We may update these Terms to reflect changes to the App, providers, law, or business practices. The updated version will be posted on this page with a new effective date. Where required, we will provide additional notice. Continued use after the effective date means you accept the updated Terms.
These Terms are governed by applicable law, without limiting mandatory rights available to you under the laws of your country of residence. If any provision is unenforceable, the remaining provisions remain in effect. Failure to enforce a provision is not a waiver.